Preface 前言 Chapter 1 Language Style and Layout of a Business Letter 1 Chapter 2 Establishment of Business Relations and Credit Status Enquiries 12 Chapter 3 Sales Promotion 25 Chapter 4 Business Negotiation 34 Chapter 5 Order and Business Contract 51 Chapter 6 Terms of Payment 66 Chapter 7 Letter of Credit 78 Chapter 8 Packing, Marking and Shipment94 Chapter 9 Insurance 106 Chapter 10 Claim and Settlement 119 Chapter 11 Agency129 AppendixⅠ Common Terms in International Trade 139 AppendixⅡ Common Abbreviations in International Trade 150 AppendixⅢ Resource Interlinks 160 Keys to Practice and Training 161 References193