本教材密切贴近生活，整本书以家庭乘坐航班为主线，完全按照飞行流程设计，从购票、办理登机手续、安检、空中服务和航班到达等环节为中心，内容涵盖航空地面服务岗位的知识需求和空乘岗位的知识需求，改变传统的航空地面服务英语和空中乘务英语分离的局面，将二者紧密结合，完全适用航空专业的学生的就业需求。本教材创设真实的情境，在中职英语教学中引入行动导向教学法，符合中职学生的认知需求，适合中职学生的学习习惯，激发中职学生学习英语的规律。

前 言
Background Introduction1
Unit 1 Ticket Service2
Lead-in2
Knowledge Base2
Part I Dialogue3
Part II Reading5
Part III Announcements7
Part IV Additional Knowledge7
Part V Progress Check9
Unit 2 Check-in10
Lead-in10
Knowledge Base10
Part I Dialogue11
Part II Reading13
Part III Announcements15
Part IV Additional Knowledge15
Part V Progress Check17
Unit 3 Baggage Service18
Lead-in18
Knowledge Base18
Part I Dialogue19
Part II Reading20
Part III Announcements22
Part IV Additional Knowledge23
Part V Progress Check24

Unit 4 Security Check25
Lead-in25
Knowledge Base25
Part I Dialogue26
Part II Reading28
Part III Announcements29
Part IV Additional Knowledge29
Part V Progress Check31
Unit 5 Waiting and Boarding32
Lead-in32
Knowledge Base32
Part I Dialogue32
Part II Reading34
Part III Announcements35
Part IV Additional Knowledge35
Part V Progress Check37
Unit 6 Delay38
Lead-in38
Knowledge Base38
Part I Dialogue38
Part II Reading40
Part III Announcements42
Part IV Additional Knowledge43
Part V Progress Check44
Unit 7 Safety Demonstration46
Lead-in46
Knowledge Base46
Part I Dialogue47
Part II Reading48
Part III Announcements49
Part IV Additional Knowledge50
Part V Progress Check52
Unit 8 Serving a Sick Passenger53
Lead-in53
Knowledge Base53
Part I Dialogue54
Part II Reading55
Part III Announcements57
Part IV Additional knowledge57
Part V Progress Check59
Unit 9 Drink and Food Service60
Lead-in60
Knowledge Base60
Part I Dialogue61
Part II Reading63
Part III Announcements64
Part IV Additional Knowledge65
Part V Progress Check67
Unit 10 Pastimes in the Cabin68
Lead-in68
Knowledge Base68
Part I Dialogue69
Part II Reading71
Part III Announcements72
Part IV Additional Knowledge73
Part V Progress Check74
Unit 11 Dealing with Emergencies76
Lead-in76
Knowledge Base76
Part I Dialogue77
Part II Reading79
Part III Announcements81
Part IV Additional Knowledge81
Part V Progress Check82
Unit 12 Landing84
Lead-in84
Knowledge Base84
Part I Dialogue85
Part II Reading86
Part III Announcements91
Part IV Additional Knowledge92
Part V Progress Check94
参考文献95

Background Introduction
Tom and his family came back from Paris. It’s the first time they travelled by air. They experienced an unforgettable flight travel. Here are the procedures of flight travel.